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Tag Archives: communication

How to improve communication skills

Did you know that speech only accounts for 10% of your ability to communicate a message? There is a lot more to good communication skills than just words. In fact, the biggest and most crucial influence on how you are perceived comes from your non-verbal communication at almost 70 percent. So, how do you improve your communication skills?  (more…)

How to let introverted employees bloom

Did you know that roughly one third of the world’s population are classed as introverts? That’s a huge number! Quite simply, this means that a third of people tend to exhibit similar characteristics when it comes to social interaction. Introverts often think carefully before talking, prefer their own company to being in a large group, and tend not to speak up in meetings.

They will also avoid confrontation at all costs, and can have difficulty saying ‘no’ – particularly at work! However, when it comes to business, introverts have a unique range of strengths which are all too easy to overlook. (more…)

Racism in the workplace: What can managers do?

According to a recent survey by business psychologists Pearn Kandola, over half of UK employees have witnessed racism in the workplace but a shocking third of them said they failed to report it to their employer.

 Less than a fifth reported the issue to HR and only 18 percent spoke to the victim, the survey found. Of the respondents who took no action, four in 10 said they did so out of fear of the consequences. A quarter said they did not consider the incident serious enough to report it, and a further 23 percent claimed that they were unsure of who to report it to.  (more…)

Indian police get training in soft skills

Delhi Police have undergone new training in soft skills. Taking a step forward, Delhi Police Southeast district launched soft skills training for its police officers. (more…)

Consejos de ventas B2B imprescindibles para emprendedores y pequeñas empresas

Este blog fue escrito por el autor Joaquín Lázaro.

¿Tiene el ser humano pánico a vender? En mi nuevo ebook de la editorial BookBoon expongo de una manera sencilla y desenfadada consejos contados desde la experiencia personal en ventas B2B. Trato de explicar cómo un emprendedor como yo que trabaja en una pequeña empresa encara la venta B2B tras haberme caído muchas veces por el camino. (more…)

What difficult conversation are you not having today?

This blog was written by author Sarah Simpson.

If I was to ask you if there is a difficult conversation you know you should have or a time when you have ‘spoken around a difficult conversation’, I know the answer would be “yes”. No doubt you find these conversations challenging, or anxiety-inducing and you are most certainly not alone! The good news is that by employing a variety of techniques and approaches you will be undertaking, honest, authentic, positive conversations in no time at all. (more…)

He Said, She Said: Communication Skills and Active Listening

Have you ever caught yourself nodding along as someone tells you a story only to realise you have absolutely no idea what they’re talking about? Turns out you weren’t actively listening.

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Brexit: The Soft Skills you Would Need to Negotiate your own Deal

It is reportedly ‘a key moment in Brexit negotiations’ which would suggest that an agreement between the UK and the EU could be finalised any day now. Yet it appears that any solution could also be far from being on the horizon and those optimistic for a decision to be made soon will likely have to continue to be patient. (more…)

Communication Skills: Public Speaking

 

 

There are many methods to train a team but one of the most successful is getting everyone up to speed through a group discussion or program. Running a successful training session will put your communication skills to the test and often involve the ever-dreaded Public Speaking.

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Dress for Success

Fine feathers make fine birds. The way you’re dressed is the first impression people get from you.  Being over- or underdressed can make situations feel weird and uncomfortable, which is something you should avoid while being in a sales -meeting. There is no second chance for a first impression, that’s why you want to make the right decisions when it comes to your outfit. Learn more by reading this article. (more…)